If you are the original purchaser, your warranty is in effect for as long as you live in your home. Anlin will repair or replace covered products that are defective in materials or workmanship as longs as they as they have been properly installed and maintained.
Anlin will cover ALL COSTS, INCLUDING PARTS, SHIPPING AND LABOR to repair or replace covered products. You won’t need to pay a cent. There are no hidden costs.
When you purchase and install covered Anlin products, we are happy to extend complimentary glass replacement for accidental breakage for as long as you live in your home. And, should you sell your home, subsequent owners are covered for a period of 10 years from the date of original installation. This complimentary service includes standard and even specialty glasses such as obscured, tinted, tempered and V-Groove! The only exclusion is laminated glass.
Once your Anlin purchase and installation is complete, your warranty is in effect. You don’t have to submit anything to Anlin. It is a good idea to fill your order information on the front of the warranty certificate and put it in a file so you can reference it should you need to obtain service. But you will receive service for covered claims with or without your certificate.
All you have to do is contact the contractor or builder who installed your products or Anlin directly. Then provide reasonable access for us to examine the product for defects and make covered repairs.
If Anlin or its representative determines that repairing the product isn’t feasible or cannot be done in a timely manner, you may choose to have Anlin replace the defective product or refund your original purchase price.